This article explains how duplicate detection identifies potential duplicate expenses and flags them to accountants when controlling them.
📝Note: duplicate detection is part of the Professional plan. For an overview of our pricing plans, please visit our Pricing page.
What is a potential duplicate?
Circula automatically detects and flags potential duplicates by matching:
- Invoice date
How are duplicate expenses flagged?
When a potential duplicate is detected, an exclamation mark appears on the expense and a message is displayed in the expense details view:
Potential duplicate detection message in the expense view
When clicking on "Show duplicate", Circula opens a windows that displays the two possible duplicate expenses, so they can be easily compared:
Duplicates can be compared directly in this view
What can the user do when a duplicate is detected?
From there, accountants can either:
- Ignore the duplicate detection
- Reject the duplicated expense back to submitters
- When rejecting a duplicate expense, the rejection reason will be automatically set as "This duplicate expense has already been submitted."
- This message can be modified before confirming the rejection.
Do you still have questions?
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