Companies with multiple legal entities can set these up in Circula through a multi-account setup. A multi-account setup allows enabled users to navigate between different entity accounts without requiring to log-out and log-in again:
An example of linked accounts setup between two entities
How to connect user accounts of different entities
Reach out to support@circula.com or start a chat with our team and ask for this setup. We will take care of the multiple entities setup. In order to complete the setup, Circula needs:
1 separate company account for each legal entity
The list of users who need to be linked to multiple accounts
📝 Notes:
Inviting the same user to two different company accounts will not work if you use the same email address, since every email address can exist only once in our database. In order to bypass this, we recommend using this pattern:
Add +1 or +firmname at the end of your user address when registering it on the second company account
The primary user account needs to be activated before we can link it to the one(s) in the other entities.
Please feel free to reach out to our support team via chat and state the email addresses that need to be linked. Our team will then link them quickly and easily.
How to work with multiple accounts
Once user accounts are linked, you are able to switch company accounts in the web & mobile app.
To switch accounts in the web app:
Click on your company account name to display the other linked accounts
Select the account you wish to go to
You will be redirected to this other company account.
Click here to switch company accounts
To switch accounts in the mobile app:
Click on "Settings"
Click on the arrow next to the company name
Now you see all company accounts and click on the account you want to switch to
Do you still have questions?
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💬 Chat Support
📞 +49 30 588 491 01️️
✉️ support@circula.com