This article explains how duplicate detection identifies potential duplicate expenses and flags them to accountants when controlling them.
📝Note: duplicate detection is part of the Professional plan. For an overview of our pricing plans, please visit our Pricing page.
What is a potential duplicate?
Circula automatically detects and flags potential duplicates by matching:
How are duplicate expenses flagged?
When a potential duplicate is detected, an exclamation mark appears on the expense and a message is displayed in the expense details view:
Potential duplicate detection message in the expense view
When clicking on "Show duplicate", Circula opens a windows that displays the two possible duplicate expenses, so they can be easily compared:
Duplicates can be compared directly in this view
What can the user do when a duplicate is detected?
From there, accountants can either:
Ignore the duplicate detection
Reject the duplicated expense back to submitters
When rejecting a duplicate expense, the rejection reason will be automatically set as "This duplicate expense has already been submitted."
This message can be modified before confirming the rejection.
Do you still have questions?
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