At a glance
Although the Deutschland-Ticket can be booked with any public transport company in Germany, we recommend that you book the ticket with Deutsche Bahn.
As the Deutschland-Ticket can be cancelled monthly, it needs to be submitted monthly.
The Germany-wide "Deutschland-ticket" has been available since the 1st of May 2023.
Booking the Deutschland-Ticket
The Deutschland-Ticket can be booked with any public transport company in Germany. The booking process, ticket form and invoicing may differ from public transport company to public transport company. Unfortunately, this may mean that in some cases not all requirements for a successful submission in Circula are met.
Important
We recommend ordering the Deutschland-Ticket from Deutsche Bahn:
Easy booking both on the web and in the DB Navigator app
Online ticket in the DB Navigator app
Monthly invoice for submission to Circula Mobility
Order your Deutschlandticket from Deutsche Bahn here!
If you already have a Deutschland-Ticket from another provider, you can switch to DB in just a few minutes.
The ticket can also be ordered with a start date in the future. Alternatively, you can also submit the existing ticket and/or invoice as long as they fulfil the submission requirements or manage your booking via the DB Aboportal.
Managing your Deutschland-Tickets via the DB subscribtion portal
Deutschland-Tickets can be managed via the Deutsche Bahn subscription portal - regardless of whether they have been ordered directly from Deutsche Bahn or from transport associations.
With a bahn.de account, you can log in at https://abo.bahn.de and manage your Deutschland-Ticket.
In the subscription portal you will also find the invoice, which you can upload to Circula.
Deutschland-Tickets from the following providers can currently be managed on the DB subscription portal:
Submitting the Deutschland-Ticket in the Circula App
Users of the mobility budget must submit their Deutschland-Ticket every month via the Circula app. This is necessary as the Deutschland-Ticket can be cancelled monthly.
In order to successfully submit your Deutschland-Ticket, the following key data must be visible on your submission:
Mobility type (labelled as a Deutschland-Ticket)
Date or time period (as proof of validity)
Amount
Important
Invoices are best suited for submitting the Germany Ticket, as they typically contain all the necessary information. If you do not receive a monthly invoice, or not all information is visible on the invoice, please submit both your receipt (possibly ticket, if digital and not chip card) and proof of payment (bank statement, etc.) for the month in question.
Sample invoices can be found at the end of this article.
Date of purchase and validity
Single tickets are accepted in Circula with the date of purchase, i.e. when you incur costs.
Example: An ICE ticket is purchased and submitted on 25.05.2023 for a journey on 02.06.2023. Circula accepts the ticket for 25 May 2023, so it ends up in the May tab.
In the case of season tickets (such as the Deutschland-Ticket), it may happen that a ticket is purchased and paid for before the validity period. Season tickets are accepted with the start date of validity.
Example: A Deutschland-Ticket is purchased and submitted on 25.05.2023 for June (01.06.2023–30.06.2023). Circula accepts the ticket for 1 June 2023 (start of validity), so it ends up in the June tab.
How do I submit the Deutschland-Ticket in the Web-App?
Open the Circula App and click on the tab "Benefits".
Benefits screen in the web app
Click on the yellow plus button and chose "Mobility".
Submitting a new benefit
Now you can add a new receipt.
Option 1, uploading receipts: Click on "Upload receipts" and select the first file (your Deutschland-Ticket) in the new window that opens and click on "Open". In the next step, please click on "Options" under your first receipt and then click on either "Upload receipts" or on "Add from storage" to add the proof of your payment as a second page to your submission.
Option 2, adding receipts from the storage: Click on "Add from storage" and now select your Deutschland-Ticket AND the proof of your payment in the form of an invoice or receipt. Click directly on these two files to upload them together.
Uploading receipts in the web app
Once you have added the receipts, and you are happy with them, select "Regional public transport" on the left-hand side.
Choosing means of transport
Click on "Submit".
Submitting the receipts in the web app
How do I submit the Deutschland-Ticket in the Web-App?
Open your Circula app on your smartphone and tap on the "Benefits" at the bottom.
Benefits screen in the mobile app
Tap on the yellow plus and select the "Mobility".
Submitting a new benefit in the mobile app
Now take either a scan of your Deutschland-Ticket or tap on the picture icon at the bottom left to add a picture/screenshot or another format from your storage or photos.
If you have a ticket in the form of a chip card, please add your confirmation of purchase from your mobility provider.
Uploading a receipt in the mobile app
Now click on "Another scan" at the bottom left to add proof of your payment in the form of an invoice or receipt. It is important for the submission that both the date and amount are stated and that it is clear that it is a Deutschland-Ticket. Once you are satisfied with your scan or attached receipt, click "Continue".
Selected receipt in the mobile app
Now select "Regional public transport".
Choosing the means of transport
Check the summary and if you are satisfied, click on "Submit" at the bottom right.
Summary of your receipt
Sample invoices
Examples of public transport invoices that can be used to submit the Deutschland-Ticket without any problems:
DB
MVV
VGF
HVV
Do you still have questions?
💬 Chat Support
📞+49 30 588 491 01
✉️️ support@circula.com